3/05: Marketing on a Shoestring

Home Post a Job Browse Our Members Look for Jobs Attend a Meeting Join the Guild Conferences Praise

 

Overview

 

For a packed house of nearly 40 attendees, three longtime Guild members presented affordable marketing techniques that have worked for them.

 


Ann Gosch
* How to network, or Ten Tips for Moving a Casual Contact into the Client Category

Amy Smith Bell
* The informational interview (and other tips for those new in town)
* The holiday greeting as marketing tool
* Barter or skills exchange

Sherri Schultz
* The Introvert Marketing Plan
* The $20 business card
* Free tools of the Guild
* The $263, no-HTML Web site for dummies

Plus some others we've added here and there


The Introvert Marketing Plan 

(courtesy of editor Linda Johns)

"I follow what I call the Introvert Marketing Plan (IMP). It's quite simple: I make one contact a day, every single day. I know some people who set aside one morning a week for marketing. That wouldn't work for me. I can always think of 89 reasons to not market myself. So instead, I make one contact a day. I give myself lots of latitude in this. The contact could be made via phone (which I hate to do), letter, or e-mail. It could include mailing a query letter, writing an introductory letter/package, sending samples to someone, answering an ad, or simply getting in touch with an old colleague. I still practice the One-a-Day rule, and I am convinced it pays off. It keeps my name in front of people, and I can make contacts in a nonthreatening manner."

 

The Informational Interview 

(and other tips for those new in town)

I'll briefly relate my experience in summer/fall 1998: preparing for the cross-country move and what I did my first few months in Seattle to line up work. My process involved three steps: general research, focused research, and finally making contact:  

 General Research. Before moving to Seattle, I researched the area's publishing scene as best I could:

What does the area have to offer me, what might my choices be here, what could my specific, unique editorial experience offer this publishing scene, how does my experience match (or not) with what is here?
At this point I considered everything publishing- and word-related: technical, nontechnical, corporate, trade, scholarly, magazine, newspaper, and so on. I ordered catalogs from publishers, reviewed Web sites, familiarized myself with backlists, and so on.
I tried to look at the big picture: Before moving here, I learned about the Editors Guild, Hugo House, Northwest Bookfest, Elliott Bay Book Co., Seattle Arts & Lectures, the general literary leanings of the town, and so on. All of this knowledge got me psyched about the move and would ultimately serve me well in my informational interviews down the line.
 

Focused Research. Next, I honed in on a handful of publishers, those I thought best fit my previous in-house and freelance editorial experience.

For this first round, I decided to target only my first choices for points of contact for ultimate employment or freelance work: for me, those were the University of Washington Press, Seal Press, Sasquatch Books, and Marquand Books.
 

Making Contact. I then obtained contact names of the people most likely to be the hiring person; for my specific wish list, this would be the managing editor, editorial director, or editors in chief.

The Intro Letter. I wrote targeted, individualized, brief intro letters requesting informational interviews during my "pre-move" visit to Seattle that summer. I had a "trade" version of the letter, a "women's issues" version, and a "scholarly" version. (Amy read her June 1998 letter to Gary Luke of Sasquatch Books.) In most cases, this involved me picking up the phone and following up on the letters. After initial brief conversations, we scheduled meetings.
The Interview. I made sure the interviewees knew that my goal for these conversations was information--not specific employment opportunities. I wanted to learn more about each press and about Seattle's publishing scene in general. Changing that focus took the pressure off of everyone. Do your research, be prepared, don't waste their time. Tell them who you are, beyond what your skills and experience are: you want to show them that you're the kind of person they'd like to work with--friendly, efficient, professional, easy-going. For me, relationships are key. Most of these interviews led to meeting with more than one person at each press; I have found it very helpful to have a few contacts at each place.
Determine Your Priorities. For me, as a newcomer to the scene, the point was to make contacts, network, build relationships, get my name out there. My primary goal was to obtain information; my secondary goal was to obtain work. I'd also decided that I'd rather freelance and cobble together something interesting than be in a poor match at a full-time job. I gave myself six months to see what I could build.
Results. Within a few months, I had freelance work coming in from my four targets in Seattle, two clients from the East Coast that I brought with me, and I was beginning to modify this same strategy to reach out to other publishers across the country (which I ultimately did successfully). 

Ten Tips for Moving a Casual Contact into the Client Column  

Tip #1:           Make direct contact … and then follow up with a phone call to help you stand out from the crowd.

                        Example: Sending cover letters/resumes to publishing houses and then calling to ask about current needs

 

Tip #2:           Make a point of connecting with people at networking meetings.

                        Example: Fellow Guild member Marguerite Langlois introduced herself to me at the end of a Guild meeting by piggybacking on something I’d said in my intro at the beginning of the meeting. This helped me remember her. Then, when a client of mine was looking for another editor, I thought of Marguerite.

 

Tip #3:           Meet someone at a meeting and then meet again later—with the emphasis on finding out about the other person’s business.

                        Example: A life insurance agent whom I met through a community event called to say, “I do a lot of networking, and sometimes I meet people who are looking for an editor. Could we meet for coffee so I could learn more about what you do?” The focus of the eventual meeting was me, although of course the salesman took a few minutes to tell me about his work and how I might refer others to him. It’s about building a referral network.

 

Tip #4:           Hear someone speak … and then follow up with a letter, note, or e-mail.

                        Example: After a Women Business Owners lunch, I sent a letter to the speaker, praising her presentation and then introducing myself, beginning with the line “I wonder if you ever need editorial services for your [self-] marketing pieces or presentation materials?” Turned out she had been looking for an editor, so she’s been a client now for two years. (You could use this follow-up tactic with others you meet at a business-related event.)

 

Tip #5:           Don’t wait for referrals to come to you … contact them first.

                        Example: One of my clients referred one of her clients to me, but rather than waiting for that person to call, I contacted her first and cinched the deal. And she since referred me to one of her clients.

 

Tip #6:           Ask for a referral … and then follow up.

                        Example: A MultiCare Health Foundation rep hand-delivered a financial organizer to me, and in the course of conversation learned that I am a freelance editor. He asked, “Have you thought of contacting MultiCare? We hire freelancers from time to time.” So I asked him for a referral to the hiring person and followed up the next day with an e-mail asking, “Whom should I contact?” The foundation has been a client now for two years.

 

Tip #7:           Help yourself stand out in some way.

                        Example: I made a direct contact with a book publisher, followed up with a phone call, and was then asked to complete an editing test. As I completed the test, I asked the managing editor a few questions about the manuscript. Then, before I even finished the test, she offered me a rush project, saying that she was willing to take a chance on me because I was the only one who had called to ask for clarification on the editing test. To her, that made me stand out as conscientious.

 

Tip #8:           Become a visible contributor to organizations you join.

                        Example: When an author contacted a Guild member for a recommendation of an editor for his book, the Guild member thought of me because she had come to know me through our work together on the Guild steering committee.

 

Tip #9:           Google to find connections; people like working with people they know, like, and trust.

                        Example: During preliminary communications with the author mentioned in the example above, I Googled his name to see what I might find. I learned he was a member of Toastmasters, which I had been active in 15 years before. I mentioned this connection, which helped us build rapport—and he hired me to edit his 120,000-word manuscript.

 

Tip #10:         Be open to reconnecting with old acquaintances.

                        Example: Several years ago, I happened to hear the voice of an old boyfriend on the radio, advertising a conference at which he was to be a presenter. I Googled for that conference, found a current bio for the boyfriend, and then sent an e-mail to him, mentioning what I was now doing. I got back a brief update at the time—and another e-mail a few years later when he needed a company training manual edited. He has since referred me to his company’s marketing dept., which has become an ongoing client.

 

Bonus:          Put it all together—work all the angles.

                        Example: I once saw a listing on the Editors Guild job board for an asst. editor for a local publishing house. One of the duties was “working with freelance copy editors.” This told me the company hired freelancers and I should make contact. Around the same time, I attended a local publishers networking event at which the managing editor was present. I introduced myself to her, gave her my card, and followed up later with a letter and resume, which I followed up with a phone call. She offered me a small proofreading project at “beginner’s” rates, liked my work, and then offered me a bigger substantive editing project (at a bigger rate). I’ve now edited dozens of training manuals for this client over the past four years.

The $20 (or Free) Business Card

Check out www.vistaprint.com for affordable, attractive, professional-looking business cards for those who cannot afford a professional designer. You enter your text online and can watch the card take shape before your eyes, changing it if you don’t like how it looks.
 For free (there’s a small shipping charge), you can get a box of 250 basic cards with Vistaprint’s URL on the back. You can choose from a small number of designs.
For just $20, you can get a box of 250 cards without the Vistaprint plug. You can choose from a much wider array of designs, complete with stock photos and/or artwork. (You can also provide your own art or photo, but that costs extra.)
For $2 more, you can get an electronic version of your business card, which you can attach to your emails.  

 

The Holiday (or Other) Greeting as Marketing Tool

(and extensions of that idea) I have used this tool for both current and past clients; it is especially useful for those clients you haven't worked with in a while. This greeting should be simple, personal, and warm. I send handwritten note cards (not on business letterhead) to my clients every January that basically say "Happy New Year! I look forward to working with you again this year." I throw in my business card. A bunch of them usually send an e-mail catching up within a few weeks, then we've reestablished contact for the year. The idea here is to use any excuse to get in their ear, to remind them you are out there and that they should hire you again. You want to be the one they think of for that project coming in next week, that huge manuscript needing a copyeditor. In addition to the holiday greeting, consider reaching out during these times:  
You've just redesigned your business card or Web site: drop one of your new cards in the mail, or send a quick e-mail announcing your new look.
You have a change in your work status: going on maternity or medical leave / now back at work--I've done both, for new babies and for knee surgery; going on sabbatical for six months / now back in town; taking on a work partner who provides complementary services; and so on.
You have sudden availability in your schedule: send a friendly e-mail letting them know your availability, especially for those clients you may have had to turn down recently because of other commitments--as simple as "Just wanted to let you know my schedule is opening up in April. I look forward to working on another [name the publisher] project soon." 

Free Tools for Guild Members

Listing in online membership directory. Many members get new clients this way.
Job Board. Ditto.
Staffing agencies and other job boards
Meetings. Meet other editors to whom you might refer work, and who might do the same for you. Start building relationships!

Barter or Skills Exchange

Think about what you can offer someone (with a skill you don't have) in exchange for something they could do for you. I've done this twice with great success: I have a good friend who is a talented graphic designer. I proofread her Web site at no charge, and she designed my cards and letterhead. I paid for printing the materials, of course, but not for her design time. Otherwise I would not have been able to afford professional design services. Another graphic designer friend (actually my sister) wants to leap from print to Web design. We've been collaborating on a redesign for my Web site. I'll proofread her Web site and help with writing some text for free. It's a much better deal for me, I think, but what she really wants at this point is more "meat" to add to her portfolio. Brie Gyncild chimed in that she maintains relationships with others in other fields (designers, indexers,etc.), who may know of projects she doesn't, and can involve her in them or refer her to the person in charge. As part of her nurturing of these relationships, she "gives them goodies" -- such as books she's worked on, if they would be of interest and she has extra copies. 

Free but Often Overlooked

Do excellent work. Make it a pleasure for clients to work with you, and they will refer others to you. 
For tips, see our quiz, “Are You a Good Editor?” 
Always thank colleagues for referrals, no matter whether you take the job. A small gift certificate, 
or even a lunch or dinner may be in order for a particularly valuable referral.


Ideas for Newer Editors 

Offer an introductory rate (50% off?) for your first 6-12 months.
Do editing for a nonprofit as a volunteer; add the experience to your resume, and their testimonials to your Web site. Consider asking if you could advertise your services in their publication, in return for your work. Nonprofit staff are busy, so dropping by to introduce yourself may be a better way to make a connection than mail or phone. 
Take a job in a publishing environment, even if it's not an editorial job. Miriam Bulmer described taking 
a receptionist/circulation manager job, which eventually led to her becoming Seattle Weekly's first 
proofreader.
Try to avoid giving away your services free and clear; it undercuts your fellow editors, who must charge 
to make a living.


More Ideas 

At our Portland reprise of this presentation, panelist Jill Kelly and other Guild members offered a few other ideas that have worked for them:
Jill (who has a Ph.D.) finds out when academic conferences are happening, then leaves her business cards on every table at the conference.

Offer to edit menus for a flat fee.

Notes when companies are advertising for an in-house editor whose duties include working with  freelancers. Contact them to introduce yourself as a freelancer seeking overflow or project work.

Develop relationships with people in other professions who work with material that may need editing, such as Web-site developers, designers, and people who do word processing.


No-HTML Web Sites for Dummies

Note: This is based on my experience creating www.wordswithgrace.com.-- Sherri

Should You Have a Web Site?  

 

Some benefits

  1. It helps modest people sell ourselves without having to engage in embarrassing self-promotion. You can put all your laudatory information on your site and just refer people to it.
  2. A site communicates more information than you could ever get across in a brief phone call or meeting, or in an ad (you can list just your URL and a few intriguing words about your business, instead of having to take out a multipage ad).
  3. A Web site is an effective way to present testimonials from clients. I’ve found it awkward / unnatural to do this in written correspondence or in person.
  4. You can add your URL to your email signature, so that it will appear on all your correspondence, thus subtly (but not obnoxiously) marketing yourself—even to friends and others not expressly looking for an editor. 
  5. Unlike a brochure or other static print piece, a Web site is instantly updatable at no cost to you (assuming that it’s created using software that you own and understand how to use). You can add new services, accomplishments, testimonials, or other information at any time.
  6. It can give new or prospective clients basic information about how you work, what sort of materials you accept, etc. – saving you time by not having to provide this info to each interested individual.
  7. It says "I'm a business, I'm a professional, I'm serious."


Some considerations

  1. Can you do a site that looks nice and is logically organized, so that it represents you in a flattering light and is easy for the reader to navigate? Even if you don’t have a lot of editorial experience, you can create a nice site, but an unattractive or cluttered site can do you more harm than good. A few tips:

    a. Writing for the Web is SHORT, to match the average Web reader’s attention span. Most pages should be no more than one screen long; paragraphs should be no more than a few sentences long. If your info won’t fit on one page, put the basic information on one page, and then create a separate page that the reader can jump to if s/he wants to learn more.

    b. If you lack design skills, use clip art or “found” graphics/photos on the Web (not copyrighted ones) to add visual interest. Or, if you are using Google Sites, you'll have a limited number of design options to choose from. You can also find scores of  templates for websites by searching on the web.

  2. Can you afford it? YES! When wordswithgrace.com was created, it was made in FrontPage, a low cost option available at the time. Now, however, Google has provided a cheaper alternative: Google Sites. Not only is it free, it actually hosts the site as well. It's kind of the WordPress of websites -- you can have a site before you know it. No FTPing needed. No HTML knowledge needed. You edit it right on the Web so you don't need special software. A great solution for the cheapie, tech-fearing editor.
    Visit sites.google.com to get started!

  3. If you aren't using Google Sites, do you have an intriguing domain name in mind (such as wordswithgrace.com) that says something positive or intriguing about you and makes people want to check out your site? (And is that name available, or has it been snapped up by another?)

 

 

 

 


Creating a Low-Cost Web Site Using FrontPage or a Similar Product

 

Total cost of wordswithgrace.com: $263 first year; $63 annually after that.
One-time investment: 

            Microsoft FrontPage: $200
Annual costs:
            Web host: $4/month, or $48/year (www.parcom.net)
            Domain name registration: $15/year

Writing the content for the pages, and figuring out how best to structure the site (how many tabs to have on the home page, etc.) , took a lot of time, but the actual creation of the site using FrontPage took a few hours at most. I was astonished that I had put it off for so long!


Get a Web host

 

A 750MB site costs $3.75/month through Renton’s Parcom (www.parcom.net), the host of the Guild’s Web site since its inception. Unless you’re going to do e-commerce or put a visual portfolio online, then this option will likely be plenty of space for you.



Secure your domain name

 

  1. This is worth putting some thought into, as it may be with you for quite some time. It may be the closest most of us get to naming ourselves!

    * Strive for something memorable or intriguing – that symbolizes you and your “brand,” that will make people want to check out your site (e.g., www.thenakededitor.com).
    * Ask friends/colleagues, especially writerly/marketing types, for ideas – they’re more objective and likely to have ideas you haven’t thought of.

  2. As soon as you determine the perfect name, register it so that someone else doesn’t snap it up. You can do this through Parcom (www.parcom.net) for $15/year. Many other outfits will do it for you too. It's done online and can be done in a few minutes.

  3. If someone has already snapped up your perfect name, you may want to try a different suffix (i.e., wordswithgrace.net or wordswithgrace.biz if wordswithgrace.com is taken).
      
  4. You might want to hold off on ordering new business cards or otherwise widely publicizing your Website’s name right away – live with it for a little while and make sure it’s what you want. If you change your mind, you’re out only $15.

 
Create the site

 

  1. Sketch out the content of your site. Web sites are organized as flowcharts, with “child” pages under “parent” pages.
  2. You can use the site for personal purposes as well (sharing photos, personal writing, etc.), but keep anything that’s not professional in a subdirectory that doesn’t appear on the home page. Photos of your kids or pets, scenes from your recent vacation, or diary musings can make you look like a dabbler rather than a professional.
  3. Think about logos/graphics/photos or other visual elements that you can use to break up the text.
  4. Create the site. This simple FrontPage lesson is enough to get you started.

--Ann Gosch, Amy Smith Bell, and Sherri Schultz, the DIY notetakers  


See more meeting notes

 

About Us              Contact Us              Site Map              Privacy Policy